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1、印刷出现问题——调换 |
| 不论您是在何处购买到的《健康人》，只要发现有印刷质量问题，均由本刊负责调换。方法是，请您将有质量问题的期刊寄到本刊发行部，并附上说明，就可以立即调换。为了把您的损失降到最低，您寄回时使用的邮资由我社全额补还。 |
| 2、收不到刊物——赔偿 |
| 如果您是在邮局（所）订的，他们的承诺是，“到邮局订阅的报刊，邮局保证投递。如遇有报刊来货不足缺少的，一律先赔而查。有零售的报刊，在３日内购买报刊补送用户。无零售的在１５日内退款给用户”。如他们不能兑现承诺，您可持“订阅收据”向该局（所）的上一级投诉，或直接写信给我社发行部，协助查询。如在我社发行部直接邮购的，由我社１００％赔偿。 |
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| 3、读者的权利——维护 |
| 无论您以何种方式订阅的《健康人》，都可将“订阅收据”（复印件）寄给我社读者沙龙，即可成为我社读者沙龙的会员，并可参加年度抽奖与“活动抽奖”，您将有机会获得丰厚的奖品，或应邀参加我社读者沙龙组织的系列活动。 |
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| 投诉电话：010-58772469/67/61 |
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| 1.Printing problem——exchang |
No matter where you purchased or subscribed “HealthPerson” magazine, we are responsible for any printing problem. Please send your copy back to our issue department with an explanation note and we will send you a new copy immediately. We will refund you full amount postage to minimize your loss. |
| 2.Lost copy——compensation |
If you subscribed the magazine at a post office, their promise is “guaranteed delivery to the subscribers. If the copies are not sufficient, the post office will compensate the subscriber first and then make enquiries about the reason of insufficiency. If the retail copies are available somewhere else, the post office will purchase and deliver it to the subscribers within three days, or they will refund the subscribers within fifteen days if the retail copies can not be found”. If the post office breaks their promise, take your subscription receipt to the higher level in charge of the post office to complain, or write directly to our issue department to assist in the enquiries. If you subscribed the copy directly from our issue department, we compensate 100% of your loss. |
| 3.Readers’ right——defend |
In whatever method you subscribed the “HealthPerson” magazine, you can mail your subscription receipt (photocopy) to the Readers’ Salon to become a member and participate in the annual lucky draw and “event lucky draw” to get rich prize, or you will be invited to participate in the series activities organized by the Readers’ Salon. |
Complain hotline: 010-58772469/67/61 |
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| For details please log into readers’ forum of “Readers’ Salon” section to view the excellent activities under discussion…… |
